Anthropologie - Manager In Training - Selfridges

  • Location
  • Selfridges
  • Salary
  • Competitive salary with fantastic benefits
  • Job Advert Description

    Title: Manager-In-Training

    Reports to: Department Manager

    Location: Selfridges, London

    Objective:  To achieve the Anthropologie mission of creating an ‘unimagined store experience’ by developing a store culture that fosters creativity, and inspires both the store team and the customer.  To support managers with store service initiatives and operating procedures through motivation and training of the sales team.  

    Experience Requirements:

    Experience in a leadership or supervisor role, working in a fast-paced and customer focussed retail environment
    Ability to work with initiative and consistency under tight time constraints
    Ability to positively impact results in sales
    Proven record of training individuals or a team of talented people
    An appreciation and understanding of the Anthropologie culture and its appeal in the market

    Job Skills


    Participate in the training and development of all new and existing associates to meet the Company’s service expectation
    Build and maintain strong relationships with peers; working collaboratively toward common goals
    Participate in staff recruitment and hiring
    Uphold Company standards and act as a mentor, teacher and positive role model to others

    Leadership and Communication:

    Lead by example and inspire a shared vision by communicating store and Company goals
    Possess strong communication skills in both written and verbal form
    Utilise sales reports to track, analyse and communicate key performance results
    Work alongside the Department Manager to maximise sales and achieve store and Company goals
    Challenge and motivate the sales team to achieve these goals and deliver an unimagined level of service
    Participate in regular touch-bases with the Management Team to foster a shared store vision

    Managing the Environment:

    Manage the shop floor to achieve a high level of service and ensure a positive and upbeat store environment for customers and staff alike
    Exhibit excellent floor presence by leading by example and training and coaching the sales associates on service standards and operating systems
    Be a brand ambassador: provide a high level of service and aesthetic representation
    Drive Anthro Programme sign ups by ensuring all staff are knowledgeable and are passionately offering the benefits to customers


    Participate in weekly recaps and touch-bases with the Management team to discuss, analyse, and plan department initiatives
    Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures
    Assist with the timely completion of markdowns, transfers of stock, and Pick Pack and Ship orders
    Achieve the store stock loss goals via strong loss prevention systems and trainings, assist with annual stock-take
    Possess strong organisational skills and have the ability to execute projects by priority with a commercial and customer centric mindset
    Assist in upholding Company Health & Safety procedures at all times to protect employees and customers against accidents and incidents

    Merchandising and Commercial Awareness:

    Participate in merchant days with the visual team to develop merchandising skills, standards and commercial awareness
    Utilise knowledge of customer shopping trends, stock ownership and store business drivers to affectively drive department focuses